Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
ed_morales_jr's profile

2 Messages

Monday, November 6th, 2023 7:02 PM

Engineering Department Jacksonville Florida

I am in need of a contact in the engineering department for the AT&T Engineering Department for the City of Jacksonville Florida. We are designing the replacement bulkhead wall along the St. Johns River near the Main Street bridge. There are many AT&T conduits that cross the river at this location. We need to coordinate the temporary relocation of these lines. [email scrubbed]

Community Support

 • 

232.9K Messages

8 months ago

Hello @ed_morales_jr, we're here to help you.

Before we move forward, could you please be more specific about the lines being relocated.
We need to confirm is it for Fiber lines or anything else?

Do reach back to us with the answers to the above asked Questions, and we will definitely try to resolve the issue as soon as possible.

Looking forward to speaking with you!

Thank you for contacting AT&T Community & Forums,

MatG, AT&T Community Specialist

 

2 Messages

8 months ago

Hello, thanks for getting back with me. Our project is for the City of Jacksonville along the North bank Bulkhead along the river, near the Main Street bridge. There appears to be an old conduit access point on the existing bulkhead. There are many conduits and cables that protrude through the wall. We need to coordinate with you regarding the new wall. Please feel free to me a [email scrubbed].

Thanks

Ed

(edited)

Community Support

 • 

232.9K Messages

8 months ago

Hello @ed_morales_jr!

 

Thank you for reaching out to us! We understand that're trying to contact our AT&T engineering department. We hear you, and we're here to guide you.

 

We have dedicated team for this, please call them and, they will be happy to assist you.

Please visit our website about unburied cables, exposed wires, or downed lines. You will find phone number where you can call and, report your concern.

 

If issue is already reported please call our Buried Wire Center at 800.924.9420, they are available from Monday through Friday between 8:00 a.m. and 6 p.m. ET.

 

Hope this helps.

 

For further assistance, we are always here to help!

 

Thank you for contacting AT&T Community Forum.

Nate, AT&T Community Forum Specialist.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.