Re: Directvnow Unusable?

"Meeting the needs of MOST of our customers"?!?  How about getting the servie that you PAY for!  I was told to change my password when I had aleady done so 5 minutes prior to initiating chat.  My screen freezes in the middle of a show, it also logs me out every 2 hours and I have to enter my password AGAIN.  HORRIBLE "service."

I guess we all know that.....now.