Employee
•
18 Messages
Re: Error code 927 CONSTANTLY; can barely watch anything On Demand
*** PLEASE DO NOT LET UP ESCALATE ***
Escalation has been submitted
This email confirms that we have received an escalation for the issue (reference number 0524170729626) that you reported on 05/24/2017. We sincerely regret any inconvenience this may have caused you.
Please be assured that we are working diligently to resolve it as soon as possible. You may receive interim updates and will be notified when the issue is resolved. There is no need to contact Customer Care further at this time.
Thank you for being a loyal DIRECTV customer.
Sincerely,
DIRECTV
Escalation has been submitted
This email confirms that we have received an escalation for the issue (reference number 0524170729626) that you reported on 05/24/2017. We sincerely regret any inconvenience this may have caused you.
Please be assured that we are working diligently to resolve it as soon as possible. You may receive interim updates and will be notified when the issue is resolved. There is no need to contact Customer Care further at this time.
Thank you for being a loyal DIRECTV customer.
Sincerely,
DIRECTV
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