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amn_528's profile

Contributor

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1 Message

Friday, November 29th, 2019 5:38 PM

Transfer number from AT&T prepaid to another carrier

I just want to know if I can transfer my active phone number from AT&T prepaid to another prepaid carrier and if others have found this to be successful. 

 

Thanks.

-Amber

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

5 years ago

Yes, you can port your number to a different carrier, prepaid or not. You will need your prepaid account number and pin. You must call for your account number, it is not available online.

1 Message

9 months ago

Do I need to call 611? ( prepaid) I bought a postpaid phone but switched to prepaid plan, now my phone is locked so I am buying a new phone but want to keep my same number when I switch to a different provider...

Community Support

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232.9K Messages

9 months ago

Hello! We understand your concern, and let's get the information you need.

 

We have a dedicated Prepaid Team that handles these calls, and they are better equipped to expedite this concern you're having. You can reach out to our Prepaid Team at 800.901.9878

 

Happy to help!

 

Thank you for visiting AT&T Community Forums.

Kelly, AT&T Community Specialist.

 

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