Contributor
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1 Message
Baseband version doesn't match
Galaxy S8 Active my base and version does not match what ATT says it is supposed to be. It says I am up to date. I have checked and done everything the forums and att says. I have done a factory reset I don't know what else to do. I would love to have the new update.
Lilybell2
ACE - Professor
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2.2K Messages
6 years ago
I suggest you take your phone to a Samsung Repair Center located in designated uBreakiFix locations. They should be able to update the phone for you, but the process may wipe out all your data, so be sure you do a backup before you take your phone in to be updated.
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norbarb
Teacher
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16 Messages
6 years ago
Call AT&T and ask them to re-provision your sim card.
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joeldf
ACE - Guru
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1.3K Messages
3 months ago
@davidwalliams , you do realize this was a 5 year old thread?
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benjeck
9 Messages
3 months ago
Taking your phone to a Samsung Repair Center, especially at uBreakiFix locations, is a reliable option for updating it. However, be prepared for potential data loss during the update process, so ensure you back up your data beforehand.
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