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Teacher
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24 Messages
BEWARE LG devices ALL bootloop
My wife and I suffered a total of 6 bootloops with the G4
Because of this ATT supplied me a V10 and my wife a G5
My V10 has now also bootlooped the same way the G4 did
LG has poor quality control, their devices all do this bootloop thing
I gave them the benefit of the doubt I figured "hey they screwed up the G4 im sure the V10 will be fine"
well was I wrong, all of their devices suffer bootloops
now i have a paper weight and it is out of warranty because it goes by the original date even though the V10 is only a few months old
got to love it
now im out money, because I have to pay the phone off to upgrade which I have no choice....LG gave me the option of warranty repair 2 week turn around
I have spent a total of 6 hours on the phone with ATT handling warranty replacements since the G4
I understand things happen, but their bootloop issue effects ALL their devices, or I am the unluckiest
(this is not directed at ATT, their hands are tied, however I do feel ATT should give an ultimatum to LG over these poor devices)
I am tired of constantly being on the phone about the same exact issue over 6 to 7 phones, once or twice, fine, but no consumer should spend 6 hours on the phone over an issue. It is something that ATT AND LG SHOULD HAVE JOINTLY RESOLVED AND THESE PHONES SHOULD NOT BE SOLD
It is not if, but when we have to call to replace my wifes g5
Will never purchase LG products again, I am not unreasonable......but when 7 phones fail of the same issue I know they have poor quality......stay away
GLIMMERMAN76
ACE - Expert
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23.9K Messages
8 years ago
@richbailey86
Its any LG phone on any carrier. It seems to be all the phones LG released in 2015 that have the problem. There are very very few reports of the g5 doing it and v20 I can find none.
http://www.androidpolice.com/2016/11/24/lg-is-issuing-full-refunds-for-some-malfunctioning-nexus-5x-phones/
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richbailey86
Teacher
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24 Messages
8 years ago
I had the V10 for several months and it just did it last night
after multiple G4 bootloops they gave me the V10
now I am out of warranty
a lovely situation really.....im paying the $112 payoff on the phone and getting another brand besides LG
I would get the V20 but sadly after 6/7 bootloops I am too nervous....so LG loses.....they should have had a recall
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
8 years ago
@richbailey86
may I suggest a google pixel xl or nexus 6p
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formerlyknownas
ACE - Sage
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118.4K Messages
8 years ago
Contact LG directly. They know there is a problem. Why in several generations they haven't fixed it is beyond me. They are even refunding purchasers of the Nexus 5x for the faulty phones they sold through Google.
https://www.yahoo.com/tech/lg-offering-owners-full-refunds-142757077.html
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richbailey86
Teacher
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24 Messages
8 years ago
Here is the wonderful outcome
After multiple G4 bootloops my V10 has also bootlooped.....except now the warranty is over...
so to get a new phone I had to pay the ATT balance of $279
and because of all this I switched to iphone
I explained the situation to LG they refused to cover the $279
How fuc*ing pathetic to have like 7 phones in a row brick
WHAT A JOKE....LG IS NOT WORTHY OF PEOPLES MONEY
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formerlyknownas
ACE - Sage
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118.4K Messages
8 years ago
LG has cut their own throat.
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richbailey86
Teacher
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24 Messages
8 years ago
so after 5 LG G4 bootloops between my wife and I, and one LG v10 bootloop, (all the exact same problem), i have spent the best $279 of my life
the phone was out of warranty and i was not willing to wait for LG to repair directly....... I needed a phone immediately
paid off the ATT NEXT $279 and upgraded to the iphone 7 plus
it doesnt over heat, no issues....
never had cell issues in my life, and I intend to go back to that
LG is truly garbage. like bottom of the barrel and spit in it type of garbage....
I got them back in my own way....after refusing to pay the $279 pay off i have diverted people away from LG products, so I have cost them more than $279
we had the G4 bootloop on vacation which was the worst of all.....
I truly hope LG is bought out by a company run by adults that realize quality assurance is important....
fix the hardware issue that causes the bootloop you complete fooking imbeciles
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