Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
The Samsung Galaxy S24

AT&T related help: Use dual SIM phones



hachiyuki's profile

New Member

 • 

1 Message

Saturday, May 27th, 2023 11:46 AM

Closed

Can oneplus 11 or oneplus 11 pro use AT&T's service? I didn't find them on the whitelist?

I want to use my own phone.

Accepted Solution

Official Solution

ACE - Sage

 • 

118.4K Messages

1 year ago

AT&T has not updated the whitelist of unlocked phones and quite some time. If you already own the phone you can check the IMEI

https://www.att.com/buy/byod/identify?devicetype=phone

If you are considering purchasing the phone, just make sure you buy the US or North American version which should work with talk text and data. It likely will not be compatible with 5G or Wi-Fi calling.

ACE - Expert

 • 

32.5K Messages

2 months ago

If it is an AT&T phone then the built-in features would not be restricted. But if you bought an unlocked phone from somewhere else, it is not up to the seller if capabilities might be limited or purposefully restricted on a carrier it was not built for.

Neither of that is fraud. Just sounds like you should do more research before purchasing a phone, especially if not from the carrier you plan to use it with.

If you need further guidance, please start your own thread instead of posting to one from a year ago.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.