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1 Message
Can't send or recieve pictures s24
I switched to at&t 3 DAYS ago for the first time ever. So far, it's been TERRIBLE-
I didn't think my service could get worse, plus the great deals I got on the s24 (& iPhone 14) so I switched from tmobile to att and every day I've regretted it- service is worse and I have not been able to send a single picture or even recieve a picture (I have tested with many different people sending me things, nothing has come through)
I am laying in bed, at home, connected to my wifi and can't even use my phone!? (Edited per community guidelines). Their 5G is (Edited per community guidelines). I wish I had seen this forum, with SO many people having the same issues with this company prior to switching. They got me with the new shiny phones and I fell for it - going back to tmobile immediately- and my note10- best phone I ever had- never problems like this with the brand new s24 on this (Edited per community guidelines)ty network
Edit: I have tried every trick already and nothing has worked - so save it att
ATTHelp
Community Support
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232.9K Messages
11 days ago
Hello @Effatnt,
We understand how important is to be connected and let's get the help you need.
Try resetting your network settings.
Hope this helps! Feel free to revert for any further questions.
Thanks for visiting AT&T Community Forums.
GaryN, Community Forums Specialist.
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MicCheck
ACE - Expert
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14.4K Messages
11 days ago
Sounds like you should switch back to T-Mobile. If it hasn't been 3 days yet, you can port back to T-Mobile & return the phone and owe nothing. If it's day 4 or later, you can return the phone within 14 days, but you will owe for a full month.
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