2 Messages
Connecting with Alexa
Every time I try to connect my phone number to the alexa app calling feature it disconnects me.
2 Messages
ATTHelp
Community Support
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232.9K Messages
3 months ago
Hi @ajennifer1016, let's get you the help you need with Alexa.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page (https://www.att.com/support/contact-us/), and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.
Please reach out to us if you require further help.
Thank you for contacting AT&T Community Forums.
Andrew, AT&T Community Specialist.
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ajennifer1016
2 Messages
3 months ago
It's not account related. It not letting me get past the emergency address part but I do have an emergency address set up in my phone, alexa and everywhere else. It just goes blank and I get a text from att that calling with alexa is enabled but then a few seconds later it sends me another text that says that I disconnected. But then the alexa app says the sync failed.
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