How do I remove CarrierIQ without rooting, AT&T?

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@sql wrote:

Delighted with my new service, great price, great speed, love our devices. And after 10 years with the V, I'm very, very, very happy to be away from big red.

 

BUT

 

We learned today that all our phones have CarrierIQ spyware pre-installed by AT&T.

 

This company (your partner) is under multiple criminal investiations (both by various states, and the USDOJ) - I don't really want their software on our phones, and I'm apalled that you would bundle this with your equipment.

 

Tech support suggested that the only way to remove it is to root the devices / get away from AT&T firmware, which would void our warranties. I'd strongly prefer to avoid this if at all possible.

 

Is there a way, that I can lose this invasive software, without voiding the warranties on my devices?

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Nope. Also please note that this is not an AT&T support forum, it's a user to user forum, so there is no "you" here 🙂

The "CarrierIQ Spyware" kerfuffle from 2011 has largely been debunked, Al Franken aside, but at any rate you would have known full well before you switched to AT&T which devices had it installed, and how you would remove it, if you were aware of it at all.

AT&T isn't going to remove it, nor would the device manufacturer, if it was installed, since it would be installed in the OS image flashed onto the device.

Hope that helps clear things up.

If other readers aren't aware of the CarrierIQ issue, a simple google search will give you plenty of details from 2011 when it was big news. Here's a few

http://www.engadget.com/2011/12/01/carrier-iq-what-it-is-what-it-isnt-and-what-you-need-to/

http://en.wikipedia.org/wiki/Carrier_IQ

Not much news since 2011 though.