Contributor
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1 Message
LG G2 software update
The WiFi on my LG G2 recently crapped out on me. Despite doing all sorts of resets on the phone nothing seemed to fix this problem. Since WiFi is the only feature not functioning I've been using the phone as I always had but getting all my data through the 4G network.
Today I got a notice there was a new software update available for my phone. Unfortunately, I can't see to download the update without being connected to WiFi, which is an impossibility. Is there any work-around to this or am I stuck?
ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hi there! @gcswimmer03 Thanks for posting your update concerns.
At this time, the update is only available over the air through Wi-Fi. We’ll be happy to reach out to you and help troubleshoot the Wi-Fi problem with the phone. Please send me a private message by Clicking Here and include the following information:
Your cellular or account number
Your full name
A good alternate contact number for troubleshooting
The best date and time to contact you
Thanks!
Charise
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