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The Samsung Galaxy S24
Sdarcy6's profile

Tutor

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3 Messages

Friday, June 22nd, 2018 7:07 PM

Moto z2 force not getting texts

My Moto z2 force doesn't always receive text messages. I can't tell when it is going to happen. Sometimes it is individual and sometimes it's a group text. I've tried clearing the cache, restarting, and even resetting the network, every solution I've found so far and it still happens.

Community Support

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232.9K Messages

6 years ago

Greetings @Sdarcy6,
 



Thank you for reaching out to the Community and Forums Team! I would be happy to share some information on this concern.



Please follow this link which provides detailed information into your inquiry.



I appreciate your time!



Jason, AT&T Community Specialist

Tutor

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3 Messages

6 years ago

This link does not help me. I've already tried these solutions and a few others. Today, I again received messages that my phone could not download. When I "tapped to download", a new text message opened that said "message not found".

Contributor

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1 Message

6 years ago

Did you ever get this resolved? Mine is doing the same thing. I have even got text with different words then the person sent me like the phone just mixed them up. The other person would then send me a screenshot of what they wrote that looked nothing like what I received. I just randomly stop getting text and have no idea that its happening. 

Tutor

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3 Messages

6 years ago

No. I traded it in.
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