Contributor
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1 Message
My Moto g3 phone is doing bizxare things... Pls help
Moto G3 w marshmallow is doing weird things and I'm wondering if it is and how 2 find out how 2 fix it! When I go 2 screen for a reboot it shows that it is a Samsung S8. I don't understand cuz Moto and Samsung are competitors plus it won't let me store anything on my SD card even when I say it 4 internal storage plus make many more things plz help as I do not have enough money 2 buy a new one! Then u for your time
ATTHelp
Community Support
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232.9K Messages
6 years ago
Hello @Loyaleo79,
It can be concerning when the phone starts acting up. I will be more than happy to help!
In order to properly research into troubleshooting steps, may I please know what is going on with the phone exactly? Where is it showing the phone to be a Samsung S8? What is the error message the phone gives you when you try to store things on your SD card?
Looking forward to hearing from you! Have a wonderful day!
Katie, AT&T Community Specialist
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