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The Samsung Galaxy S24

AT&T related help: AT&T Wireless support



Robby1918's profile

1 Message

Friday, April 19th, 2024 5:08 AM

Send a text, and phone says could not be sent, but it actually was sent, and read and responded to.

Send a text, and phone says could not be sent, but it actually was sent, and read and responded to.

ACE - Master

 • 

11K Messages

3 months ago

Pretty vague.  If the text was read and responded to, what’s the issue?  Sometimes texts get delayed for some reason and then get automatically resent.

Community Support

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232.9K Messages

3 months ago

Hello @Robby1918, we hear you and understand the importance of Text Interactions. Let's get the help you need!

What's the service like in your area? These two tools will allow you to check to see if there's something going on: 

If you're in a covered zone and there are no reported outages, run the tests listed below: 

  • Test Internet connectivity – Go to att.com/ttr in your device browser.
  • Test SMS - Text the word test to 151.

If the tests are unsuccessful, please sign into our Device Support tool to allow it to run a complete diagnostics on your device. 

 

Continue to keep us updated here. 

 

Thank you for contacting AT&T Community & Forums,

Ken, AT&T Community Specialist

 

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