2 Messages
SMS BANK
My son is disabled and has a tracking device that sends me texts to alert me when bus is on the move. I got this message today, but have no clue what it means:
Your monthly SMS bank is running low. You will only be able to receive 5 more SMS.
Accepted Solution
dwill05
ACE - Master
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11K Messages
2 months ago
What plan do you have? SMS are text messages. The message suggests that you have a plan that has a limited amount of texts and you are approaching the limit.
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Sunshine83
2 Messages
2 months ago
I have unlimited everything that's why this message is so weird.
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ATTHelp
Community Support
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232.9K Messages
2 months ago
Hello @Sunshine83,
Thank you for reaching out to us. We understand your concern regarding the tracking device SMS limit, let's get the help you need.
As the Aces mentioned please check your SMS limit and if you have unlimited SMS, please check with the support team of the tracking device.
Please feel free to reach us if you have any other questions.
Thank you for connecting with AT&T Community Forums!
Kevin, AT&T Community Specialist
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JefferMC
ACE - Expert
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36K Messages
2 months ago
Did this message come from a number that you've received legitimate texts from before? The text could just be the start of a fishing expedition to phish you for information.
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joeldf
ACE - Guru
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1.3K Messages
2 months ago
I agree with @JefferMC
If you have unlimited everything, then it's likely not legitimate.
Can you post a copy of the whole message you got? Does it actually start with "AT&T Msg"? Not that it really means anything, a scammer could put that in there, but if it's scattershot type of message, they usually won't even put in who it's from.
Is there a link in the message? Just don't tap it if there is.
I suggest checking your account separately online just to make sure everything is as it should be.
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