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2 Messages
Stop automatic updates!
I'm tired of these updates that disables my phone for 10-15 mins, when I work or use GPS! There's no option to disable it! I have 9 devices with att! I'm so frustrated that I'm ready to give it up and stop paying! We as costumers should have right to choose! I can't afford to loose business while my phone updates! This is rediculous! Att has to do something about it! I SHOULD HAVE A RIGHT TO REFUSE UPDATE ON THE DEVICE I'M PAYING FOR!!!
GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 months ago
You have 3 times to say no after that it auto installs and that is any Samsung phone unlocked from Samsung or not . Switch to apple if you want more freedom.
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joeldf
ACE - Guru
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1.3K Messages
9 months ago
@maestro1se
Which devices does this happen on? On my Samsungs, it tells me an update is ready, but I can always tap "Later", then initiate the update later when I'm home.
Not sure why you can't just do that.
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JefferMC
ACE - Expert
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36K Messages
9 months ago
Now there's an ironic phrase if ever I read one.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 months ago
@JefferMC
In this matter they do.. Other things well its subjective. I use both these days so its a toss up.
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exadad357603
1 Message
8 months ago
You are given three opportunities to decline the installation; beyond that, it will auto-install. This applies to any Samsung phone, whether it's directly from Samsung or not. If you seek greater freedom, you might consider switching to Apple.
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ATTHelp
Community Support
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232.9K Messages
8 months ago
Hi @exadad357603, we understand your concern. We’re here to help you.
The following steps will help you access and manage the automatic updates feature:
Thank you for contacting AT&T Community Forums!
Dominic, AT&T Community Specialist
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maestro1se
2 Messages
8 months ago
You know that I wasn't talking about apps! That's obvious! I made it a(Edited per community guidelines)olutely clear that it's the system update that's really bothering me and you're continuing with this (Edited per community guidelines) about app updates! Att a(Edited per community guidelines)olutely doesn't care about the costumers!
(edited)
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JMDesign83
1 Message
1 month ago
Yeah the forced system updates need to stop. I will update when I get good God **** ready to do it. Stop forcing me to auto update. I decline 3 times and then it tells me in 10 seconds your phone will update, which takes forever, and it always happens when I'm right in the middle of something and can't afford to be without my phone. ******** stop this **** ****** now.
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JefferMC
ACE - Expert
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36K Messages
1 month ago
Acquire a phone that is no longer receiving current updates. Problem solved. Or acquire a phone from a manufacturer that writes their software perfectly the first time.
It's not the carrier that's requiring these updates...
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