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Contributor
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1 Message
TEXT MESSAGE ERROR ON AT&t GALAXY S4
OKAY I HAVE A GALAXY S4 AND IT WAS JUST WORKING FINE. I NOTICED THAT MY TEXTING MESSAGES WERENT SENDING AND HAD FAILED. PEOPLE TOLD ME THAT THEY TEXTED ME AND I HAVENT RECEIVE ANY OF THEM. EVERYTHING ELSE ON THE PHONE WORKS FINE I CAN DIAL OUT AND RECEIVE CALLS AND MY DATA FINE. IT JUST MY TEXTING THATS THE POINT. I WANT TO KNOW WHY MY TEXTING STOPPED WORKING OUT OF THE BLUE? ANYBODY KNOW A SOLUTION? I ALREADY TRIED RESTARTING THE PHONE TAKING THE BATTERY AND SIM CARD OUT. I EVEN RESET MY PHONE AND IT STILL NOT LETTING ME SEND OR RECEIVE TEXT MESSAGES.
HELPPPPPPPPPPPPP!
scorpdog93
Former Employee
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52 Messages
10 years ago
Ok first of all, CAPS lock key stuck? LOL sorry I couldn't resist, it just looks like you are shouting, which you probably are due to the frustration of your texting not working
![Smiley Mad Smiley Mad](https://prod-content-care-community-cdn.sprinklr.com/d80f176d-2bd5-487b-b539-b24b3ede5ed6/communityasset-946c9bc4-f45d-457a-966b-461f30f3768e-843465895)
It sounds to me like you possibly have the wrong message center number in your device. I run in to customers all the time that will change this number thinking that their own number is supposed to go in there. First are you using AT&T Messages for your messaging app or are you using the stock messaging app?
I would definitely start there to see what number you have for that setting. You would want to go to Messaging > hit menu key, then tap settings > then look for Message or Service Center Number. The number there needs to be +13123149810. If you use AT&T messages as your default messaging app, you may need to put in a different number there which you can get from customer care.
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11scorpio15
Contributor
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1 Message
9 years ago
I have a Galaxy S4 mini (I257)
All of a sudden I cannot send texts! What I have already done to troubleshoot:
1. made sure the number in messaging>settings>message center is 13123149810
2. restarted phone
3. turned off phone
4. took out the battery and put it back in
5. airplane mode is OFF
6. I CAN receive texts, make and receive calls.
Somebody please help!
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