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Contributor
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1 Message
Text messages saying delivered but never received
I have a samsung galaxy note 8 and sporadically over the last few months friends have told me they didnt receive my texts. It comes up on my end as delivered so I'm not sure why this is happening. To clarify these are a mix of picture and regular texts sent to people on all different networks. Any ideas? Someone told me maybe it was because I had power save mode on but I didn't think that would make much of a difference. Thanks!
ATTHelp
Community Support
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232.9K Messages
6 years ago
Hello @Boose28.
We can definitely provide some helpful information.
Although Android 8.0 Oreo Background Process Limit is used to extend battery life, it should not affect the delivery of your SMS/MMS.
We suggest you sign in to AT&T Troubleshoot & Resolve so that we may run tests to provide a customized solution.
Please let us know if there is anything else we can help with.
Kenneth, AT&T community Specialist
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