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The Samsung Galaxy S24

AT&T related help: Get help with your device



ngungat_oj's profile

1 Message

Sunday, May 19th, 2024 2:54 PM

unlock phone

cannot remember unlock pin

ACE - Expert

 • 

24.9K Messages

2 months ago

Is there a Reset Phone option (key command) that doesn't require unlocking your phone first? That might erase all of your data but at least you'd have your phone back. Of course if you've recently backed up  your phone then it's no big deal.

ACE - Guru

 • 

1.3K Messages

2 months ago

@ngungat_oj 

Sorry to hear that. Next time, try to remember better.

Although, I assume you've been using this phone over some time, unlocking this phone every time, several times a day, over however long you've used this phone. Seems strange that you would suddenly forget the PIN.

Unless, this is a very old phone you haven't used in a while.

Or, this isn't actually your phone. 

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