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Unlocked AT&T LG G5 can't update

So I have an AT&T branded lg g5 and I use it with t-mobile and I look for update and it said my phone is up to date which is wrong because my phone is in Android 6.0.1 not 7.0. How to solve this problem?

Responses

GLIMMERMAN76

ACE - Expert

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23.9K Messages

7 years ago

The only way to solve the problem is to have att service. Att only updates phones connected on active accounts connect to att towers. If you have a friend with att put there Sim in your phone and it will allow the update.

0

Android_fan0101

Contributor

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2 Messages

7 years ago

Can I use cricket to update? Cause AT&T and cricket is one

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David606

Employee

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3.5K Messages

7 years ago

No, must by AT&T itself. Cricket won't work.

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GLIMMERMAN76

ACE - Expert

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23.9K Messages

7 years ago

Cricket is it's own company.

0

Android_fan0101

Unlocked AT&T LG G5 can't update

GLIMMERMAN76

Android_fan0101

David606

GLIMMERMAN76

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