Contributor
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1 Message
"We'll send you a pin to verify number" pop up
Samsung Note 8
Since I restarted my phone this morning, I'm getting a full page pop up, white in color, with a heading stating "We'll send you a PIN to verify number". Then again in smaller script the same words "We'll send you a PIN to verify number" and a box that says "Enter AT&T phone number". I instantly feel this is a hacker attempt and a Facebook search shows others have begun to post about getting this too. How can I handle this and clear it from popping up on my device?
robkleinpeter
Mentor
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42 Messages
6 years ago
....It's AT&T Mobile Security. There is zero indication that the request comes from that app, I just happened to click on it. It’s a perfectly designed popup if you’re looking to swindle people out of their information. Congrats to the developers and those involved in approving its release. Screenshot attached.
1 Attachment
Screenshot_20181004-200801_AT&T Mobile Security.jpg
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ChanEthAia
Contributor
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2 Messages
6 years ago
I'm confused...so this is a scam? I just entered my number and they sent me a code after it...entered the code and then nothing happened. Hmmmm
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FamousDena
Contributor
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2 Messages
6 years ago
How does one get rid of this annoying error? It keeps popping up.
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robkleinpeter
Mentor
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42 Messages
6 years ago
It's not a scam. The ATT Mobile Security app is trying to verify your number. Open it, veirfy and it goes away.
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ChanEthAia
Contributor
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2 Messages
6 years ago
Ok. Thanks,,that's good to know! 🙂
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Sabumnim
Contributor
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1 Message
6 years ago
Why does at&t, after having my number for around 20 years, need to verify it. Neither my husband or my mom, who are on the same plan as me, have received these messages.
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FamousDena
Contributor
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2 Messages
6 years ago
identical phones on ATT on a shared plan. Seems very suspicious and ATT
really should notify their customers that they're doing this so we don't'
all think it is fraud, as we do now.
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cpmcpa
Contributor
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1 Message
6 years ago
I called AT&T support and they guy knew nothing about it. Told me it's probably a scam and to call Motorola. Pretty pathetic.
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LMOYEN111
Contributor
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2 Messages
5 years ago
I never get the pin !
I re Downloaded the mobile security all and tried again - entered my phone number to request pin -
no pin was received
any thoughts !?
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