Contributor
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2 Messages
Current Plan Inadequate for iphone6?
I ordered my iphone6 on 9/12 on th ATT website. While ordering, I got a message that my current plan was inadequate for iphone6. I elected to deal with that issue later as it was 3 a.m. Eastern. I have 4 phones on our plan, elected a new 2-year contract. The three other phones are not yet eligible for upgrade.
Why did I get that message, and what do I do now?
Why did I get that message, and what do I do now?
dwill05
ACE - Master
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11K Messages
10 years ago
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mallocup13
Contributor
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2 Messages
10 years ago
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dwill05
ACE - Master
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11K Messages
10 years ago
Strange. I upgraded from the 5 to the 6 and had no issues with my plan. If you have 5s, you already have a smartphone plan set up for LTE.
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johnscreek
Teacher
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22 Messages
10 years ago
Me too. But I called 1-800 to verify, the rep said, no such thing, without my consent, they can't swicth. And ip6 is comp able. (I have the very old version plan from Ip3).
I think ATT's techs should go to another intensive training, and upgrade their knowledges from a trust source, instead of giving away theirs harsh answers to customers.
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