HOW to remove my phone from the blacklist

it cant be removed unless the owner request for it on a limited period of time.

@Quintonb5: You should return phone to the “prawn shop” and get your money back. Only the person who had phone blacklisted can have it removed.

What if the original owner did not blacklist it? In my case, the original owner received the phone as a company phone. He never activated it. He sold the phone to me. I was the first to activate it. He never blacklisted it. How do we get it off the blacklist?

@Simonga25

Only the person who had phone blacklisted can have it removed.

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@Simonga25 wrote:

What if the original owner did not blacklist it? In my case, the original owner received the phone as a company phone. He never activated it. He sold the phone to me. I was the first to activate it. He never blacklisted it. How do we get it off the blacklist?

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@Simonga25: Probaly somebody from his work “blacklisted” phone, they are original owners, don’t know if seller still working there.

Hi Liz, thanks for the reply. In my case, as I mentioned, no one has blacklisted the phone. I know the original owner. He did not blacklist the phone. Therefore, he cannot unblacklist the phone.

@MR_SMiT I've considered the possibility that someone at his work blacklisted the phone, such as the person who ordered the phone. Do you have insight as to way an administrator at the work would blacklist the phone? Eric, the original owner never activated the phone and there was no company data on the phone. If they did blacklist, why is it an option for the owner to blacklist the phone a full 12 days after selling it? The IMEI was clean when we bought it. 

We've also heard it is possible AT&T blacklisted the phone because the company never completed payments for the phone. Again, what were we supposed to do. It wasn't blacklisted until 12 days after buying it. Why is this policy allowed? 

You can go round and round all you want, bottom line is it will never get off the blacklist, take it back get your money back, if you cant chalk it up to a bad experience.

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@Simonga25 wrote:

@MR_SMiT I've considered the possibility that someone at his work blacklisted the phone, such as the person who ordered the phone. Do you have insight as to way an administrator at the work would blacklist the phone? Eric, the original owner never activated the phone and there was no company data on the phone. If they did blacklist, why is it an option for the owner to blacklist the phone a full 12 days after selling it? The IMEI was clean when we bought it. 

 

We've also heard it is possible AT&T blacklisted the phone because the company never completed payments for the phone. Again, what were we supposed to do. It wasn't blacklisted until 12 days after buying it. Why is this policy allowed? 

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buying used phones in a gamble period...  Anyone can blacklist a phone that they were the original owner any time they want actually and this is with all us carriers and apple allows this.