AT&T Community Forums

I bought an iPhone with the Sim locked.

I bought a phone through the marketplace, and I think I have been scammed, I did not know how to see if a phone was released and I trusted the seller, investigating with the MEl | have seen that this phone is not finished paying, I would like to know if there can be any solution

The imei is: (Edited as per community guidelines) iPhone 15

pro Max

Responses

Accepted Solution

dwill05

ACE - Master

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11K Messages

11 days ago

The only possible solution is to try and get your money back. AT&T will not unlock a phone that hasn’t been paid for, and you aren’t able to pay it off because AT&T won’t provide any information on the account that didn’t pay. Unfortunately, you did get scammed.

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ATTHelp

Community Support

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232.9K Messages

11 days ago

Hello @Pedri ,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

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