Why do I need to wait for 15 days to have my iPhone X unlocked which I bought outright from Bestbuy?

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@kalien34 wrote:

I tried using my corporate account info of my AT&T sim to submit the online unlock request, but the system cannot recognize the IMEI. However AT&T customer service confirmed that the phone is currently locked with my corporate account, and told me to wait 15 days. This is not acceptable. The iPhone X is my personal property, and AT&T has no right to limit the usage of my personal property.

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@kalien34

actually ATT has every right to do what they are doing.  Most carriers make you wait longer than 14 days like tmobile its 60 days...  The 15 days is because you have 14 days to return the phone and ATT does not want a unlocked phone returned to them.  They should also have told you the phone need to be activated on a active att account before you can unlock it.

Well what you said might be valid if I bought the phone from AT&T. But in this case I bought it from Bestbuy, and outright. What does AT&T have to do with the phone even if I were to return it? I wouldn't be returning to AT&T anyways. 

I guess my question is why did you buy the AT&T branded version instead of the unlocked one?

It's not an AT&T branded version, it's actually a Verizon model, which is a more "global" one which supports CDMA as well instead of just GSM. 

It's just an inactivated version which requires a US carrier's SIM card to activate. The reason I bought it is because Apple doesn't offer a SIM free version yet for iPhone X. 

With all these said, back to my question: What gives AT&T the right to lock my device and limit the usage of my personal property?

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@kalien34 wrote:

It's not an AT&T branded version, it's actually a Verizon model, which is a more "global" one which supports CDMA as well instead of just GSM. 

 

It's just an inactivated version which requires a US carrier's SIM card to activate. The reason I bought it is because Apple doesn't offer a SIM free version yet for iPhone X. 

 

With all these said, back to my question: What gives AT&T the right to lock my device and limit the usage of my personal property?

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@kalien34

It would help if in your first post you said it was a verizon model...  Have you stuck another sim in the phone to truly see if its really locked?  

I don't have another US carrier's SIM card, but I have another SIM from a Chinese carrier. I did put that in, and the phone wouldn't accept it. Instead it's telling me SIM card not supported.

Why does what carrier's model matters? I paid full price to buy the phone, shouldn't that give me the right to use it unconditionally? Even if I bought an AT&T model, does that mean I am stuck with AT&T for good? I don't owe anything to AT&T financially, neither should AT&T. But now currently AT&T owe me something because they locked my phone!

Again back to my question: What gives AT&T the right to lock my device and limit the usage of my personal property?

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@kalien34 wrote:

I don't have another US carrier's SIM card, but I have another SIM from a Chinese carrier. I did put that in, and the phone wouldn't accept it. Instead it's telling me SIM card not supported.

 

Why does what carrier's model matters? I paid full price to buy the phone, shouldn't that give me the right to use it unconditionally? Even if I bought an AT&T model, does that mean I am stuck with AT&T for good? I don't owe anything to AT&T financially, neither should AT&T. But now currently AT&T owe me something because they locked my phone!

 

Again back to my question: What gives AT&T the right to lock my device and limit the usage of my personal property?

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@kalien34

I would put in a ticket with apple to see what is going on.  A verizon phone should not sim lock to ATT since they are sold unlocked under 700c block rules.  Since its a apple device contact apple customer service they can see if its locked to a certain carrier.  Apple controls all sim locking via there activation servers.  If the phone did get locked to att you can unlock it after the 15 days.  This seems to be a big problem if this is happening with apples activation server.

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@kalien34 wrote:

 

 

Why does what carrier's model matters? I paid full price to buy the phone, shouldn't that give me the right to use it unconditionally? 

 

 

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No paying full price for a phone does not give you the right to use it unconditionally...  There are sim locked phones and non sim locked phones for a reason.