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putinbaytr3's profile

New Member

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1 Message

Monday, May 8th, 2023 9:55 PM

AT&T Internet Air

I have AT&T Wireless with 5 lines, AT&T Directv Stream and AT&T Uverse at our home in Cleveland, Ohio.  We have a second home on South Bass Island (Also known as Put In Bay) in Lake Erie.   We have an AT&T 5G tower on the island.  Since I can only get low speed DSL from Frontier Communications I would like to get AT&T Air.  When I called AT&T I was told it is only being offered to current AT&T DSL customers.  Who can I talk to at AT&T to get them to make an exception.  With numerous devices and streaming service the  Frontrier 18mbs DSL is very inadequate.

Community Support

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232.9K Messages

1 year ago

Let's get you pointed in the right direction, @putinbaytr3!

 

For assistance with AT&T Internet Air, you'll want to call our Support Team at 855-677-1177. They are best equipped to help you check into your options. 

 

If you don't have luck there, you can try calling our Customer Support number: 800-288-2020. Our team will be happy to discuss your options or connect you with the appropriate team. 

 

Please feel free to reach back out if you need help in the future. Thank you for contacting the AT&T Community Forums.

 

Lacey, AT&T Community Specialist 

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