4 Messages
Internet air question
I still Have AT&T DSL 12mb/1mb and have received many offers for switching to Internet air. MY hesitation is because I only receive about 1–2 bars of cell signal at my home and rely on Wi-Fi calling to have any sort of reliability for making phone calls. If I were to switch, would the receiving capability of the internet air hub be any better than a cell phone? Nobody I have talked to can answer this, and if I switch, I can't go back. Fiber is not available, nor is any 5G OTA internet from AT&T competitors. I would like to improve my speeds, but not at the risk of losing all reliability. Can somebody who knows advise me on this please? Thanks.
Accepted Solution
MildlyBothered
147 Messages
3 months ago
It would 100% be faster than your phone because a home internet device will utilize a stronger antenna than a small handheld device will, now it may not be as fast to run 4 tvs, and a gaming computer but it would probably be fine for 1-2 tvs a computer and a couple phones.
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Accepted Solution
JefferMC
ACE - Expert
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36K Messages
3 months ago
It will matter where you locate the All-Fi Hub in your home with respect to the Cell Tower it communicates with. You may wish to place it near a window on the side closest to the tower for best reception (vs in the middle of the home where it would provide the best Wi-Fi coverage).
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ss455
4 Messages
3 months ago
That sounds good. I'm the only one here so only 1–2 devices at a time would really be used.
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ATTHelp
Community Support
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232.9K Messages
3 months ago
Hello @ss455!
We understand how important this is for you. Please use the hyperlink to look for option on AT&T AIR
Thank you for contacting AT&T.
Gary, AT&T Community Specialist.
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my thoughts
Former Employee
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22.5K Messages
3 months ago
Unless things have changed, I thought ATT AIR offered a 7 day trial period then you have to cancel one or the other.
Is AIR as reliable as hardwired, no…. Subject to more potential issues including bad weather interfering with cell signal.
Is AIR more economical, yes… lower monthly payment ($55 compared to $70) with unlimited data while ATT (Uverse platform) internet has 1.5T data cap and overage of $10/50G up to $100 extra per month.
The question is convenient (AIR) versus reliability (hardwired).
For the majority the easy of setup, no tech needed for installation or repair(s) and low cost makes 5G home internet from various ISPs the winner with about 90% of all new internet connections in 2022 being cellular FWA.
https://www.lightreading.com/fixed-wireless-access/fwa-captures-90-of-all-new-us-customers-pleasing-around-90-of-them#close-modal
https://wia.org/fixed-wireless-access-fwa-a-competitive-and-growing-broadband-technology/
(edited)
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ss455
4 Messages
3 months ago
Is there a website, app or other means of determining where cell towers are near my location?
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ATTHelp
Community Support
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232.9K Messages
3 months ago
Hi @ss455, after reviewing your concern and trying to resolve through the Community Forums, it looks like you may need more account specific support. To assist you best, we encourage you to review our Contact Us page to identify what method you’d prefer to reach out for this account level help. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. We’re sorry we weren’t able to resolve your concern directly in the forums, but let us know if we can assist with anything else.
Thank you for contacting AT&T.
Gary, AT&T Community Specialist.
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spoom2
Expert
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19.7K Messages
3 months ago
@my thoughts Thanks for the links. From reading the first one looks like AT&T is playing catch up again. T-Mobile has been running ads for some time on fixed wireless internet. I haven't seen any Verizon or AT&T ads, at least not on TV like T-Mobile's been running. Good articles.
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ss455
4 Messages
3 months ago
Isn't Internet Air only available where there is no fiber? I think competitor wireless internet is available anywhere signal allows. Believe me, if I could get fiber, I'd take that over a wireless source.
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my thoughts
Former Employee
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22.5K Messages
3 months ago
ATT AIR for within the 21 state footprint (60+ million addresses) is expected to be available for 25% (15 million) of footprint, but the service is also billing offered outside traditional hardwired footprint where ATT has the extra
capability. Including areas of New York, Pennsylvania, Colorado, Oregon, Washington State, etc that are outside of footprint. In essence if ATT wireless phone can be offered ATT AIR can be offered as using same 5G cell towers where mid span capacity is offered.
https://about.att.com/blogs/2023/internet-air.html#:~:text=Celebrating%20the%20continued%20expansion%20of,FL%3B%20Harlingen%2DWeslaco%2DBrownsville
Similar to T-Mobile that has no hardwired footprint and Verizon that has a hardwired footprint, FWA is being offered in all areas where capacity exists. In my part of Wisconsin all 3 FWA products are offered plus a 4th from phone company US Cellular which is owned by TDS that has some hardwired footprint in Wisconsin and other states.
https://broadbandnow.com/Wisconsin/Waukesha?zip=53186
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