Contributor
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2 Messages
Address issue
Hi, I’ve been trying to figure out how to get this corrected but it seems there isn’t anything anyone can do. My address is one thing, but the address that is in the At&T computer system is similar but not my address. They came out Friday to install direct tv and internet but the internet was not installed because the address was incorrect. Another tech came today and the address was STILL not correct. Now they say they’ve corrected it, but it is STILL NOT CORRECT. I’m more than dissatisfied.
ATTHelp
Community Support
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232.9K Messages
7 years ago
Good morning @Carrigank,
I am sorry to hear the issue with your address hasn’t been corrected. I can definitely understand the importance of getting this matter taken care of, and I’ll be happy to assist!
I would like to take a look into this situation in more depth. To gather some account details, please send us a private message to @ATTCares. Make sure to include your full name, contact number and a convenient time to reach you. This way we can work on this together!
I look forward to speaking with you soon and addressing this concern. Thank you for reaching out and have a great day!
Anabel, AT&T Community Specialist
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