Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need help connecting your router?
TXSilverado's profile

Contributor

 • 

1 Message

Saturday, May 4th, 2019 8:51 PM

Have above ground cable crossing 2 neighbor's property - will eventually get cut

We have new ATT service and our cable connection crosses 2 properties besides ours to connect.  I've tried to contact the exposed cable service ATT directs me to but I cannot wait hours for someone to answer.

 

Please help.  We're in Princeton, TX

Community Support

 • 

232.9K Messages

5 years ago

Hello @TXSilverado,

We're happy to welcome you to the AT&T Family! For assistance with your inquiry regarding the hanging cable, the department you have been referred to already will be your best source of information and assistance. Please continue to contact them.

If you have any other questions related to AT&T products or services, we'd be happy to help!

Alexander, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.