2 Messages
Received a call from 469 437 8256
Hi,
I have recently ordered Att internet. I got a call from the above number saying that they are from installation.
They told me my address to take confirmation from me and then asked DOB and phone number.
Is this a genuine call or I am scammed.?
Accepted Solution
Official Solution
ATTHelp
Community Support
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232.9K Messages
2 months ago
Thanks for reaching us @amaranar1980.
We recognize that you are concerned about a call received by the installation team. Let's guide you in the right direction.
When it comes to installation, our technicians will usually have your information. However, if you suspect they are fraudulent, you can read this article to learn how to recognize and prevent phone scams and report them. Rest assured, we'll take care of it.
If you still have any other questions, please feel free to write back to us.
Thank you.
David, AT&T Community Specialist.
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JefferMC
ACE - Expert
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36K Messages
2 months ago
If they CALLED you... why did they need your PHONE NUMBER?
I can think of no reason, with an already placed order, why they should need your DOB.
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amaranar1980
2 Messages
2 months ago
Exactly and that is the reason I posted this to get some confirmation. I am thinking someone from ATT confirm if the above mob # in the subject is a valid one or not.
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