2 Messages
Service
ATT has THE WORST customer service and service! You thoughtless folks sent a salesman to my house this morning rather than the technician I desperately need. Seriously what are you thinking, I've had no internet for a week you keep messing up appointments and you've compromised my private data, oh yes let me give you my cell phone business too???? Do you think I'm stupid, you have not earned my business at all.
ATTHelp
Community Support
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232.9K Messages
3 months ago
Hey there @ChristieKirch2024! Thank you for reaching out to us! We understand that you're waiting for technician visit, and would like to point you in the right direction.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact us Page : https://www.att.com/support/contact-us/, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for visiting the AT&T Community Forums.
Nate, Community Forums Specialist.
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ChristieKirch2024
2 Messages
3 months ago
I canceled my service after the tech didn't show up. Y'all have some serious work to do regarding staffing and customer support. Just an awful experience altogether.
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