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marinoelle1990's profile

1 Message

Wednesday, June 26th, 2024 1:54 AM

Tree clean up

At&t has been all through my neighborhood cutting down trees and disrupting my current internet service while installing their own lines I assume. They trimmed the trees around my house and left all of the trees behind. It is no small amount. We are not in the city so they will not pick them up. Who will be responsible for the clean up.

Community Support

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232.9K Messages

8 days ago

Hi @marinoelle1990,  

We completely understand your concern and would like to help. Let's get the assistance you require.

Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables.

Some utility companies mark or paint their lines. If you see a marked line with an exposed cable or wire, and it doesn’t say AT&T, be sure to report it directly to that company.

Thank you for contacting AT&T Community Forums,

Tess, AT&T Community Specialist.

 

 

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