1 Message
What is the method of installation after moving?
Hi. I'm chaeyun lee. I recently got the package. But there were just only 2 wire. I didn't get any equipment like device or getaway. I cannot connect internet. And last friday, i got a call that technician will come to house. But nobody came to house. I'm very inconvinent. I hope to resolve this problem. Please see the attachment i got. My new house : 3201 winding shore lm
ATTHelp
Community Support
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232.9K Messages
15 days ago
Hi @Chaetun lee,
We completely understand your concern and would like to help. Let's get the assistance you require.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Tess, AT&T Community Specialist.
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