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slowGA's profile

Mentor

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65 Messages

Sunday, June 4th, 2017 9:28 PM

AT&T Fixed Wireless Internet launched in Georgia...where exactly?

So according to AT&T we now have fwi in Georgia:
http://about.att.com/story/first_wave_of_fixed_wireless_internet.html

But I see no info about what rural/underserved communities actually have this in Georgia.
In fact when I follow the link in the above article for more info https://www.att.com/internet/fixed-wireless.html I am immediately presented with "Sorry, AT&T fixed wireless internet is not available in your area" message screen despite the fact that I haven't entered any info about my location.

I would be very interested in hearing from some folks who have this service that has been launched and is now available in Georgia (somewhere?) Or really any info about where it has been deployed exactly.

But suspiciously I haven't seen any feedback or any info at all from anyone that has this new service.

Mentor

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65 Messages

7 years ago

Wow, come on guys this can't be that hard a question...Where is this available?

ACE - Expert

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28K Messages

7 years ago

Mentor

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65 Messages

7 years ago

Thanks, Curious why they didn't choose more under-served areas for roll out since Decatur county has 64% covered by 25 MBps or better, there are counties in GA that have less than 10% coverage http://broadbandnow.com/Georgia

 

 

 

Teacher

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23 Messages

7 years ago

Does anyone know if Lamar or Pike counties will have it rolled out there?

Teacher

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6 Messages

7 years ago

I called to have fixed wireless internet installed. It is advertised for rural areas and they said it is available in my area.

The guy came out and walked around the house with the antenna to see where to put it and said there was no signal.

I live 2 miles from the tower and get 3 bars service on a homebase unit in my house.

How can I get 3 bars on a small box in my house but no signal on an outdoor antenna.

He said if I cant see the tower it wont work.

And they call this rural internet.

What a joke.


The problem is the fixed wireless installers are directv installers and not phone or internet techs.

This is new to my area and they said they had only done a couple and you could see the tower on those installs.

I call fixed wireless tech support and they said the antenna has to have a clear line of sight to the tower with no trees

in the line of sight. Well that rules out fixed wireless in south Georgia.

I looked it up and the tower that they were pointing at isn't an Att Tower its owned by (New Towers LLC ).

Maybe they rent space on it but its only 240ft from ground to top.

Mentor

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65 Messages

7 years ago

I love that he said you have to be able to see the tower, thats awesome. Line of sight requirement is a friggin non-starter, green lighting something like that should get people fired.

 

what a complete pile of garbage this service is, I guess I shouldnt be shocked.

 

all the headlines you can see from a google search for at&t fixed wireless make it seem like they are doing rural folks such a huge favor with this groundbreaking new service, what a joke!!

 

at&t think they can take connect america taxpayer funds and then pass this steaming pile of garbage off as fullfilling thier obligation.

 

no wonder folks are against thier time warner merger.

Teacher

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23 Messages

7 years ago

Well if this is true what they claim, then fixed wireless is dead on arrival.  Have the people who make decisions about this stuff, left their ivory towers in the cities and visited rural areas?  Here in Georgia, everywhere you look there are trees.  How is this going to connect rural America if the vast majority of people who live in the countryside are in wooded areas? 

 

Personally I don't buy that crap that the so called technician told you.  I have a T-mobile hotspot device which is about 3 inches by 2 inches in size, and it can fairly reliably pick up a 4G LTE signal from a tower about 3-5 miles away.  Now they are trying to tell you that a dedicated antenna which has a much more powerful receiver than a hotspot device, cannot pick up a tower signal from 2 miles away?  Either AT&T is using badly inferior technology to T-mobile, or that explanation doesn't hold water. 

Mentor

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65 Messages

7 years ago

I tend to believe the line of sight issue simply because of the way they it has been rolled out, very few, select counties and very limited info. The idea that you need a external elevated antenna speaks volumes as well.

 

All the hype has gone quiet, no indication of more counties being added since early April. 

 

Seems like a failure. This thread has more than 500 views and no one is defending the service or offering clarifications.

Teacher

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6 Messages

7 years ago

I have an att homebase unit (hotspot) that gets 3 bars LTE in the house.

When I told tech support how come my hotspot and cellphone work in the house then.

He said phone use a satellite signal. Mine aren't no satellite phones.

I think he means the tower blankets a signal and then the phone just grabs it out of the air.

But the fixed wireless needs a straight line of sight shot.

Either way no fixed wireless for me.

Mentor

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65 Messages

7 years ago

I know one thing I've learned from reading these forums and trying to talk to AT&T customer service I'm not even sure at this point if AT&T offered fixed wireless to me if I would sign up.

 

I think as soon as I have the option I'm going to run as far away from AT&T as I can possibly get and never look back.

 

i just read they brought 15 rural counties online in Mississippi, with those archaic line of sight requirements thats maybe 3 new customers....LOL

 

at&t needs to learn that the words "rural" and "trees" are synonymous.

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