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chasgold's profile

Tutor

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6 Messages

Sunday, June 9th, 2024 5:32 AM

Does Internet 75 really limit to 10 devices?

I was wondering if "the 10 device" support on the Internet 75 package is a hard limit or a recommendation? If I have several low bandwidth devices, like Echo's and other other smart devices, will they not work with this service once I get over 10? 

ACE - Professor

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5.7K Messages

28 days ago

Not sure where this is written, but you are correct low bandwidth devices can be many.  
I can tank my entire Internet 100 circuit with a single device if I want to.  

ACE - Expert

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36K Messages

28 days ago

It's a guideline, not a limit.  I had well over 10 devices with Internet 24.

Former Employee

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22.5K Messages

28 days ago

Have seen accounts with over 40 devices, however in my observations cameras uploading can saturate the upload which tanks the download as communications requires two paths, if one is clogged with requests the other has to wait for replies.

If have any issues using cameras, disable the cameras and see if all other devices work properly.

1 Message

23 days ago

The 10 device support is a recommendation rather than a hard limit. Exceeding it might result in slower speeds or performance issues, especially during peak times. Smart devices should still work but may experience reduced performance.

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