No service at peak times

We want to help shed some light on why you may be experiencing a drop in service and change your mind about us, @Chriss321. 

Many things can affect your wireless signal, some will surprise you! Learn about what can affect your wireless signal, and what you can do to improve it: 

Environmental Factors - Dead Zones

If there is one spot where you never get calls or text and everything works by moving 5 feet away, then this is known as a dead-zone. These are caused by the environment of your surroundings. Unfortunately dead-zones, in homes or offices, are beyond AT&T's control.

Solution: 

• Move away from dead-zone(s) in your home, near a window or area without electronics.
• Consider using Wi-Fi Calling.
• Know your surroundings. 

Treadmills and Stationary Bikes

Almost all electronics emit electromagnetic interference that not only disrupts your wireless signal, but your Wi-Fi signal. The bigger the device, like an elliptical, the more interference it produces.

Solution:

• Move away from the electronics.
• Check out what the FCC has to say.
• Unplug new electronics and test
• Time of day
• Sometimes, during peak times, AT&T may slow down speed to keep everyone connected. Also, if you see a drop in service, or slow speeds, at a specific time, this could indicate another issue, like equipment around you emitting interference. It could also mean something on your device is causing issues. 

• Check to see if any devices activate around the time you see service drops
  Restart your device
  Check out causes why your device may be slowing down
  
  

Check out this forums article. It list many solutions for text, calling, and LTE connections on iPhone. 

Thanks for reaching out to our Community Forums! Let us know how this information helps. 

David, AT&T Community Specialist.