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AT&T related help: Resolve email issues



Bob3's profile

1 Message

Monday, June 10th, 2024 9:55 PM

AT&T e-mail

As of today, I can't down-load or print e-mails. Has anyone else had this problem? How did you fix it?

Community Support

 • 

232.9K Messages

14 days ago

Thanks for reaching us @Bob3.

We understand your concern and would like to point you in the right direction.

As this is an ongoing issue, try switching the email on your work computer to the BASIC version to see if it works.

If you click on the Settings link in the upper right corner of your email screen, in the left-hand column on the linked page, you should see a "switch to basic mail."

Try this and let us know how it goes. We're here to help!

 

Thank you.

David, AT&T Community Specialist.

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