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Contributor
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3 Messages
ATT/Yahoo filters not working
This gas been asked and I did google it as well and could find no answers. Using Firefox 35, I deleted and re-added all relevant filters on 2/13. Since then NO filters have worked. At least before I did this some of the old filters worked. My inbox is full of crap I really don't want in there. A call to tech "support" was ridiculess. any others with this issue? Any help available?
Thanks.
aviewer
Expert
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10.1K Messages
9 years ago
If Yahoo does not work for you, switch to gmail( or any other).
In gmail download all your stuff from Yahoo.
In Yahoo settings - forward all new mail to Gmail.
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alchrisr01
Contributor
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3 Messages
9 years ago
thanks very much for your reply, however, switching to gmail does not solve the ATT/yahoo issue. It seems that after an upgrade "some" users had this problem. Changing all my devices that use email to access Gmail is a last resort solution for me (I do already have an account, even still have AOL! :)) I checked again this morning and a few emails that have filters for specific folders ended up in SPAM instead, just not the right inbox folder. Again, thanks for your solution.
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mibrnsurg
Expert
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20.4K Messages
9 years ago
Yeah, but it eliminates all these constant things going wrong w/ATT/Yahoo email. It's 1 problem after another, after another and on and on. Glad I forwarded all my ATT/Yahoo to my gmail account starting years ago.![Smiley Very Happy Smiley Very Happy](https://prod-content-care-community-cdn.sprinklr.com/d80f176d-2bd5-487b-b539-b24b3ede5ed6/communityasset-e2620bd8-c66e-435d-953e-9820c6464b37-843465895)
Chris
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alchrisr01
Contributor
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3 Messages
9 years ago
Problem solved! Carefull reading of the text in the settings window for the filters reveals that if you have information about a filter in each of the 4 parameters then ALL must match. This must have been changed from ANY to ALL at or around mid February as that is when my filters stopped working. I changed the filters to include only info in the "from" box and clicked "contains". I put in the name of the sender or any portion thereof I wanted to route to a specific folder. I deleted any text in any of the other boxes and all is working as it should.
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