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alchrisr01's profile

Contributor

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3 Messages

Monday, February 16th, 2015 2:04 PM

ATT/Yahoo filters not working

This gas been asked and I did google it as well and could find no answers.  Using Firefox 35, I deleted and re-added all relevant filters on 2/13.  Since then NO filters have worked.  At least before I did this some of the old filters worked.  My inbox is full of crap I really don't want in there.  A call to tech "support" was ridiculess.  any others with this issue?  Any help available?

Thanks.

Expert

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10.1K Messages

9 years ago

If Yahoo does not work for you, switch to gmail( or any other).

In gmail download all your stuff from Yahoo.

In Yahoo settings - forward all new mail to Gmail.

 

Contributor

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3 Messages

9 years ago

thanks very much for your reply, however, switching to gmail does not solve the ATT/yahoo issue.  It seems that after an upgrade "some" users had this problem. Changing all my devices that use email to access Gmail is a last resort solution for me (I do already have an account, even still have AOL! :))  I checked again this morning and a few emails that have filters for specific folders ended up in SPAM instead, just not the right inbox folder.  Again, thanks for your solution.

Expert

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20.4K Messages

9 years ago


@alchrisr01 wrote:

thanks very much for your reply, however, switching to gmail does not solve the ATT/yahoo issue.  It seems that after an upgrade "some" users had this problem. Changing all my devices that use email to access Gmail is a last resort solution for me (I do already have an account, even still have AOL! :))  I checked again this morning and a few emails that have filters for specific folders ended up in SPAM instead, just not the right inbox folder.  Again, thanks for your solution.


Yeah, but it eliminates all these constant things going wrong w/ATT/Yahoo email.  It's 1 problem after another, after another and on and on.  Glad I forwarded all my ATT/Yahoo to my gmail account starting years ago. Smiley Very Happy

 

Chris
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Contributor

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3 Messages

9 years ago

Problem solved!  Carefull reading of the text in the settings window for the filters reveals that if you have information about a filter in each of the 4 parameters then ALL must match.  This must have been changed from ANY to ALL at or around mid February as that is when my filters stopped working.  I changed the filters to include only info in the "from" box and clicked "contains".  I put in the name of the sender or any portion thereof I wanted to route to a specific folder.  I deleted any text in any of the other boxes and all is working as it should.

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