5 Messages
Active Armor
Is anyone else having problems with Active armor? I just upgraded from 12 pro max do 15 pro max and it won't setup at all. I've every single thing possible and nothing is working.
5 Messages
94Bwildcats
5 Messages
1 month ago
I know you saw my post because you deleted the duplicate. Could you possibly be of any help @skeeterintexas ?
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dwill05
ACE - Master
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11K Messages
1 month ago
I don’t have any issue with active armor on my 15 pro max. What specifically are you seeing when trying to set it up? Any error messages?
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94Bwildcats
5 Messages
1 month ago
@dwill05 i upgraded yesterday to 15 pro max and never had issues before then. After the upgrade I can't authenticate or set up the app. Everytime I open the app and hit continue it does this.
(edited)
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ATTHelp
Community Support
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232.9K Messages
1 month ago
Hi @94Bwildcats. we understand you're facing a few issues with ActiveArmor, and we'd like to point you in the right direction.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Andrew, AT&T Community Specialist.
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