1 Message
Caller ID showing A2P Calling
When my kids call me from home over VOIP, the Caller ID on my phone shows up as "A2P Calling" and it's a different random number all the time. This started about 1-1.5 months ago. Why is this happening and how do I get it resolved?
ATTHelp
Community Support
•
232.9K Messages
5 months ago
Hi @perrylr21,
Thanks for reaching us.
We understand your concern with regard to caller ID on VOIP. We'd be happy to help!
Caller ID is a subscription service. You must subscribe to these services in order for the features to work on your phone. If you wish to avail that, we encourage you to review our Contact Us page and fill out the form for further assistance. Also you may contact us by telephone at: (800) 222-3111Monday – Friday 7 AM - 4 PM Pacific Time.
We'd also recommend that you check out this article to view the basic troubleshooting steps.
If you have any other questions, please feel free to write back.
Thank you.
David, AT&T Community Specialist.
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