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Mithrand's profile

1 Message

Thursday, February 15th, 2024 1:06 AM

Can I make my phone ring longer before it goes to voicemail?

If I am not within 5 steps of my phone it will send the call to voice mail. If I am not in the same room as my phone and I hear it ringing I do not even try to get to it before it sends it to voice-mail. Is there any way to increase the amount of time that it rings before the call is sent to voicemail. Yesterday someone tried to video call me through Facebook messenger and it rang for a lot longer time. Normal ring is about 30 seconds the ring from the video call went for at least two minutes. Is the any way to increase the amount of time for it to ring?

Community Support

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232.9K Messages

5 months ago

Hello @Mithrand! Let me help clear this for you.

The maximum ring time for the voicemail is 30 seconds. Ring time for voicemail cannot be exceeded more than that but if it is a digital phone the maximum ring time would be 36 seconds.

 

Let us know if you have further questions.

Thank you for visiting the AT&T Community Forums.

 

Robin, Community Forums Specialist.

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