Can't Make Any International Calls

Based on what it's saying you're not dialing the number correctly. You have to dial a plus and then a country code and then the number.

And if you're not the account owner, whoever the account owner is may have blocked international pay-per-use calling.

And if you are prepaid you have to pay for an international plan before you can make international calls.

Just an FYI calling outside the country is not free. If you don't purchase an international calling plan it could cost you hundreds or thousands

Thank you for your answer.

Of course I dialed a country code and then the number I wanted to make a call. 

I had added the International Calling Plan but I got the message that says your call can not be completed as dialed...please check the number and dial again. So I requested an agent to remove the plan for me. 

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And if you're not the account owner, whoever the account owner is may have blocked international pay-per-use calling. - if this is the case where can I find it on My AT&T page? I asked my husband he said he never blocked international calls. If I resolve this issue, I will add the plan again to make international calls. 

Thank you again for your help. 

Hi @crecom509, we're here to help look into why you're not receiving international calls 

There is no charge or restriction to receive international calls. Check to make sure that the number is not blocked on your end. 

If you have the AT&T Call Protect app make sure the caller is not blocked. Also, check to see if the person making the calls are having issues calling any other numbers to the United States from abroad.

You can also refer to:  Call or text other countries from the U.S. 

Let us know if this helps, and thank you for contacting the AT&T Community Forums.

MatG, AT&T Community Specialist

I am trying to make international calls not trying to receive international calls. 

Hey there, we're here for you, we understand your situation and would like to turn the experience around with AT&T for you.

We at AT&T want the best for our customers. Please meet us in a DM and let's get this sorted for you. We have already initiated a DM for you.

We look forward to speaking with you!

Thank you for reaching out to our AT&T Community. 

-MatG, AT&T Community Specialist.

Okay, thank you! 

I addressed my concerns to the DM. Hope to hear from you soon!

I used + country code. Also tried with 011 country code. Both didn't work.

It seems like you might be on the right track...

Example:

First, dial 011, the U.S. exit code. 

Next, dial xx, the country code . 

Finally, dial the phone number  

I assume you have already spoken to support and they confirm that international paper use calls is permitted on your account

Yes, that's what I tried to call.

The issue didn't resolve at all even though I spent hours with the AT&T agent. He said he removed the international call blocker from my phone so I thought everything would work great.

After rebooted my phone, I added the international calling plan again. I tried to call multiple times but I got the message saying that your call can not be completed as dialed. Please check the number and dial again whenever I call.

Just wasted my time so as the agent for nothing. So sad. 

Hey there, thank you for contacting AT&T Community Forums.

We understand your situation and would like to turn the experience around with you. We at AT&T want the best for our customers. 

From our end, we had removed the International Call Blocker and as per your request we removed the plan as well.

If you still need any further assistance, please meet us in the DM, and we would try to resolve it.

I would recommend you to please reboot your device and try calling aftr few minutes.

Please reach back out if you need anything else.

Thank you for contacting AT&T Community Forums. 
MatG, AT&T Community Specialist.