Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Get the myAT&T app
ATTHelpForums's profile
Community Support

Community Support

 • 

2.7K Messages

Thursday, October 25th, 2018 9:53 PM

Closed

Dual SIM Technology – Information From the AT&T Community Team

 

Dual_Sim.jpgHave you heard of Dual SIM? Wondering what Dual SIM is? Wondering when it will be available? Already know about it and want to take advantage of this feature? We've got you covered!

 

What is dual SIM?

Dual SIM is a feature that allows you to have 2 active numbers, plans, or accounts on one device.

  • A physical SIM - A plastic card inserted into your phone
  • An eSIM - A digital SIM activated through the network

Note: With Dual Standby, both SIMs are active on the device at the same time (not all Dual SIM devices are Dual Standby).

 

What it does for you!

Let’s say you have a work phone and a personal. Instead of having 2 devices, Dual SIM simplifies your life allowing you to carry just one.

 

Note: Not all devices have the Dual SIM function.

 

Compatible Devices

For a full list of compatible devices and FAQs, visit our Dual SIM Devices page.

 

Note: Dual SIM technology is only available for select devices. 

 

ChrisZ, AT&T Community Specialist 

 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

1 Attachment

Accepted Solution

Official Solution

Community Support

 • 

2.7K Messages

6 years ago

Have you heard of Dual SIM? Check out the article above to learn more about it. 

 

ChrisZ, AT&T Community Specialist 

Scholar

 • 

190 Messages

6 years ago

Dual SIM technology has been out for decades. I have a dozen phones that are all dual SIM. I even have some dual active ones. It just so happens Apple is making a big deal out of it and they're not even using two physical SIMs except in Hong Kong and mainland China. I wish AT&T expended some effort into the explaining this to the masses instead of just copying Apple's announcement as if it's some new development.

ACE - Expert

 • 

23.9K Messages

6 years ago

But not in the usa.  This is the first phone to have dual SIM and be sold thru us carriers.  Also apple is going to use QR codes for the esim that is something new also.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.