I do not get notifications when I receive a voicemail

Hi @CarB809 ,

Thank you for responding back. We understand that you are not getting notifications for voicemail, let's get the help you need.

After reviewing your concern and trying to resolve through the Community Forums, it looks like you may need more account specific support.  To assist you best, we encourage you to review our Contact Us page to identify what method you’d prefer to reach out for this account level help.  You can call, chat, or reach out via social media and we can review your specific issue and provide you support. 

We’re sorry we weren’t able to resolve your concern directly in the forums, but let us know if we can assist with anything else.

Please feel free to reach us if you have any other questions.

Thanks for visiting AT&T Community Forums,
Kevin, Community Forums Specialist.

I spent 45 minutes on a chat with customer service, not able to get the matter resolved.  I went to the local ATT store and they said they couldn't do anything, that I should call tech support and request a reset of my Visual Voicemail.  I called ATT and talked to tech support.  She was very nice and we tried many different fixes.  The call lasted 1 hour and 15 minutes.  Still couldn't get the issue fixed.  Any help would be appreciated.

While it appeared that the issue was not fixed, it was recommended that I turn my wifi off on my phone to allow the changes to occur without going through wifi.  I turned it off for a day, then turned it back on.  I am now getting voicemail notifications.  I hope it lasts (fingers crossed).