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cjscottjr1's profile

4 Messages

Wednesday, February 21st, 2024 3:38 PM

IPhone 11 Weak Signal

Will the ATT Wirelss Cell Phone Signal Booster work with my IPhone 11?

Can it be returned for a full refund if I'm not satisfied with the results?

ACE - Expert

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24.9K Messages

5 months ago

@cjscottjr1  AT&T's Cell Booster is not a cellular booster but a femtocell. It uses your internet to connect to AT&T's Mobility Servers. To answer your question, yes it will work with the iPhone 11. The Cell Booster is LTE only and requires a post paid AT&T account. I would try WiFi-C (WiFi Calling) first to see how that works before investing in the Cell Booster. You can return it if it doesn't work but there is a return window to pay attention to. It's a one-time purchase.

Read my AT&T Cell Booster Tech Guide, the link is the first one in my sig line, for detailed information on the Cell Booster.

4 Messages

5 months ago

Ok we don't have ATT Internet Service... any suggestions as to how we can get more than 1 bar of service at the 60480 zip code? We currently have phone set to WiFi.

Thanks,

Community Support

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232.9K Messages

5 months ago

Hi @cjscottjr1,

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page: http://sm.att.com/da7a2f90, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.

Thank you for posting on the AT&T Community Forums!
Andrew P, AT&T Community Specialist

ACE - Expert

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24.9K Messages

5 months ago

@cjscottjr1  You don't have to have AT&T internet service. The Cell Booster will work with any carrier but it requires a land-based internet connection (cable, fiber, or DSL). It can work with Starlink but wireless or satellite internet service is not supported by AT&T so if there are any issues you are on your own. WiFi-C is different from WiFi. Your phone needs to be WiFi Calling capable and your AT&T cellular account needs to be provisioned for HD Voice (AT&T's version of VoLTE). 

You can always look into actual cellular boosters. The second link in my sig line is a pretty good primer on cellular boosters.

If none of that works, then you'll have to switch to a carrier that offers better coverage in your area.

Community Support

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232.9K Messages

5 months ago

Hey @cjscottjr1,

We hear you, and let's share the information you require! 

To answer your question, AT&T Cell Booster are mini cell towers that improve cell signals by using your current internet connection, so Signal boosters work with all and 4G LTE networks on all iPhones and other smartphones as well.

To know more details please visit the link provide below:
Boost your wireless signal

Hope this helps, feel free to reply if you have any further queries. 

Thank you for contacting AT&T Community & Forums,
Andrew P, AT&T Community Specialist

4 Messages

5 months ago

The link above (Boost your Wirless Signal) is broken - An error occurred while processing your request.

Reference #30.244f7268.1708553761.13726da9

Please repost correct link

Thanks very much

Community Support

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232.9K Messages

5 months ago

Hey @cjscottjr1,

 

We apologize for the inconvenience you’re experiencing with the Wireless Signal, let's share the information you require!

 

To know more details please visit the link provide below:  Boost your wireless signal 
 
Hope this helps, feel free to reply if you have any further queries.

Thank you for contacting AT&T Community & Forums,
Zoey, AT&T Community Specialist

 

ACE - Expert

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24.9K Messages

5 months ago

@cjscottjr1  The link that ATTHelp posted is for the AT&T Cell Booster, which is what we've already been talking about.

Who is your ISP and what kind of service do you have? Do you have a post paid AT&T cellular account?

(edited)

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