![Download our free app to strengthen your mobile. AT&T Active Armor. Learn more Download our free app to strengthen your mobile. AT&T Active Armor. Learn more](https://sprcdn-assets.sprinklr.com/485/ecb24875-f299-428d-9e6e-43ff054664aa-1653107515.png)
3 Messages
My Primary and personal eSIM numbers are the same. Should I shut one of them off?
My Primary and personal eSIM numbers are the same. Should I shut one of them off?
3 Messages
My Primary and personal eSIM numbers are the same. Should I shut one of them off?
dwill05
ACE - Master
•
11K Messages
5 months ago
What are you trying to do? If you have only one eSIM in a dual SIM phone, by default it’s the Primary number. If you have two different SIMs (phone numbers) in a phone, one number is Primary and the other is secondary. Are you trying to swap so the other number is the primary?
0
0
Edcappa11
3 Messages
5 months ago
I only have one number. I was wondering why it appears as both a primary and personal.
0
0
dwill05
ACE - Master
•
11K Messages
5 months ago
What phone is it?
0
0
ATTHelp
Community Support
•
232.9K Messages
5 months ago
Hello @Edcappa11, let's get you the information you need.
To answer your question, no, you do not need to switch it off. Since you've mentioned that you have only one number, primary and personal is the same number in this case. However, if you have 2 eSIM's on the device, you can choose to change which number is primary and which number is personal.
We hope this answers your question.
Thank you for contacting AT&T Community Forums.
Andrew, AT&T Community Specialist.
0
0
Edcappa11
3 Messages
5 months ago
That helps. Thanks.
0
0
ATTHelp
Community Support
•
232.9K Messages
5 months ago
Hey @Edcappa11, thank you for letting us know.
If you have any further questions, please reach out us here.
Thank you for visiting the AT&T Community Forums.
Ken, AT&T Community Specialist.
0
0