Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Get the myAT&T app
mcglamed's profile

Observer

 • 

2 Messages

Tuesday, March 19th, 2024 6:02 PM

NextUp

How to remove NextUp from monthly charge.  Phone is almost paid for, is certainly over half paid down.  

Accepted Solution

ACE - Sage

 • 

118.4K Messages

4 months ago

You have to call AT&T to remove next up

It is not required. If you are going to pay out all of your installments, you should cancel next up immediately

ACE - Expert

 • 

24.9K Messages

4 months ago

@mcglamed

Asurion/NextUp - you can remove at any time, but not until the 14 day return period has run out. The only issue with waiting longer is making the billing harder to fix. You can't add Next Up after the purchase and have to add insurance within 30 days.

Observer

 • 

2 Messages

3 months ago

Thanks! It has been removed. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.