1 Message
Visual Voicemail
I cannot get my VV to work. When I install the app, it just spins around and then says it can't connect after I call into my voicemail. It's very annoying because it worked on my daughter's phone but not mine. I've uninstalled and reinstalled the app twice... Can someone help?
ATTHelp
Community Support
•
232.9K Messages
1 month ago
Hello @Tiffany S, we hear you and understand the importance of Visual Voicemail. Let's get the help you need!
Please click on Troubleshooting, to help you with your Visual Voicemail situation.
If the situation still presist, we want you to know that the Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page (https://www.att.com/support/contact-us/), and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.
Hope this information helps!
Thank you for contacting AT&T Community & Forums,
Ken, AT&T Community Specialist
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