Tutor
•
2 Messages
WiFi Calling E911 Address Invalid
I'm trying to setup my WiFi calling on my iPhone 6s, however when I try to verify my address I get an error saying:
"Need valid address"
"To enable Wi-Fi Calling, we have to have a valid address. We can't find this address in the emergency 911 database and won't be able to enable Wi-Fi Calling."
I have called my local county's addressing cordinator for emergency services and she told me that my address is in their database. Because of this issue, I am not able to use WiFi Calling. What can I do to setup WiFi Calling on my phone?
ATTMobilityCare
Community Support
•
15.2K Messages
8 years ago
Hello @johnrutledge2
0
0
royalsforever15
Employee
•
1 Message
8 years ago
nope...new subdivision but the postal service has the address and keeps correcting me whenever I input Trail in the street name when I change addresses on line with various companies. It recognizes Dusty TRL... I followed the 2 steps above but no-go
0
0
efrainfortiz
Contributor
•
1 Message
8 years ago
0
0
Spire81
Tutor
•
8 Messages
7 years ago
0
0
Spire81
Tutor
•
8 Messages
7 years ago
Tried this and also they reset my imei didn't work. iPhone 6s iOS 10.2.1 no matter what is entered in the address bar I get the error
"You cannot use a P.O. Box, and must have a valid street format." This is what I have there *** but it doesn't matter what is there it always returns the above error
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
0
0
Spire81
Tutor
•
8 Messages
7 years ago
Ok I got mine to work Yes!!!!
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
0
0
Spire81
Tutor
•
8 Messages
7 years ago
Just to be clear I removed the - and wrote the numbers like this (734160 ) this is how I got past the error
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
0
0
rchidlow
Contributor
•
2 Messages
7 years ago
HOW? How did you get it to work? Don't leave the rest of us hanging lol.
0
0
Spire81
Tutor
•
8 Messages
7 years ago
I just entered the numbers before my street insted of like this ( 55-5555
Street Name, ) like this ( 555555 Street Name ) and the program came back
with, "did you mean 55-5555 Street Name" I selected the correct one and it
worked.
0
0
Spedd2
Contributor
•
1 Message
7 years ago
0