Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Get the myAT&T app
El1231A's profile

1 Message

Monday, January 8th, 2024 11:10 AM

Wifi calling provision failed S22 ultra

When I try to activate my wifi calling I get a message saying provision failed and it is not working on this phone at all. If you can please help me out with this wifi problem I have I sure would be very grateful for the help 

Community Support

 • 

232.9K Messages

6 months ago

Hi there, thank you for contacting AT&T Community Forums.

We hear you and understand your concern. We're here to help you.

Please meet us in a DM for better assistance. We have initiated a DM for you.


Donald, AT&T Community Specialist

New Member

 • 

14 Messages

4 months ago

I have the same issue I've been on the phone with AT&t troubleshot for hours had a technician come out here and replace my modem still provisioning failed what am I supposed to do here I need my Wi-Fi calling to work

ACE - Sage

 • 

118.4K Messages

4 months ago

Not enough information.

Are these devices AT&T branded? Or are they North American unlocked via factory? Are they previous from a different service provider? A different country? For example the model that ends in w or f will not work with Wi-Fi calling but the U and the u1 will

In order to provision Wi-Fi calling you have to set it up in the United States.

New Member

 • 

14 Messages

4 months ago

Obviously they must be AT&t being that I'm on the AT&t website forum I obviously probably don't have Verizon but I guess there are not very bright people in the world but yes I have AT&t cell phone Samsung S23FE and I have AT&t fixed wireless internet

ACE - Sage

 • 

118.4K Messages

4 months ago

Obviously they must be AT&t being that I'm on the AT&t website forum

No that's not obvious.  The phone may not be att branded.  

I obviously probably don't have Verizon but I guess there are not very bright people in the world but yes I have AT&t cell phone Samsung S23FE and I have AT&t fixed wireless internet

Well since you're going to cop an attitude...

These are the models of the Samsung Galaxy S23FE

SM-S711B, SM-S711B/DS, SM-S711U1, SM-S711U, SM-S711W

All of them will work on AT&T.

The B, B/DS, W models will not work with Wi-Fi calling 

The AT&T branded and North American unlocked (711U and 711U1) will work with att Wi-Fi calling

Fixed wireless, but trying to use Wi-Fi calling on it?  Will it not verify your e911 address?

Find some place where it does verify the 911 address and set it up there

New Member

 • 

14 Messages

4 months ago

It did verify my address yes I've been through all these steps a hundred times My phone should work on Wi-Fi calling I'm in North America United States I have an S23FE AT&t branded and I still can't get my Wi-Fi calling to work on this phone but it works on another one

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.